May 19, 2024
Wanted: Ontario patient ombudsman to fill $203,000-a-year vacancy
The ad notes the “vast majority” of complaints are settled within existing mechanisms, leaving the ombudsman as a last resort of sorts to work with patients, caregivers, health care providers and others to find a resolution to each problem.
The ad notes the “vast majority” of complaints are settled within existing mechanisms, leaving the ombudsman as a last resort of sorts to work with patients, caregivers, health care providers and others to find a resolution to each problem.

Wanted: a new patient ombudsman in Ontario.

The province is launching a search to fill the $203,000-a-year (plus benefits) post left vacant since Christine Elliott left it two years ago to return to politics, and found herself health minister in Premier Doug Ford’s cabinet.

“We’re putting an emphasis on centring our health-care system around patients and a patient ombudsman certainly can help us focus in on the areas that need attention,” said Elliott, who was the first person to hold the position created by former premier Kathleen Wynne’s Liberal government in 2015 to boost transparency.

A recruitment ad posted by executive search firm Odgers Berndtson sets expectations for leading the patient ombudsman’s office, which has a staff of 18 and has been operating under an interim boss since Elliott’s departure two years ago.

“You will act passionately and independently on behalf of patients, former patients and caregivers who feel they have exhausted their options in the resolution of complaints about their case or the health-care experience.”

[…]

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